Wendy, a longtime resident of Florida, has over twenty years experience in real estate business and management including marketing new construction real estate, training onsite sales agents, office operations, and oversight of customer relations. Garnering in-depth experience on a managerial level, she found the shift to real estate sales a natural transition. Wendy’s resume also includes organizing domestic and international trade shows; creation of marketing and advertising strategies; manager at Naples Ritz-Carlton supervising front desk and concierge personnel, customer relations liaison, forecast and budget preparation, and manager on duty.
Originally from Lincoln, Maine, she holds a bachelor’s degree in business management/market & advertising from the University of Maine at Orono, and is a member of the Naples Area Board of REALTORS (NABOR) and National Association of Realtors (NAR).She served as President of the American Marketing Association, UMO Chapter and was a finalist for Ritz-Carlton Employee of the Year. Other honors bestowed to Hayes consist of the 5-Star Employee by the Ritz-Carlton Executive Committee, and the Malcolm Baldridge National Quality Award Tour Leader. Malcolm Baldridge is an award established by Congress in 1987 designed to help organizations improve their performance by focusing on delivering ever-improving value to customers and improving the organization’s overall performance by promoting awareness, quality and business achievement.
Wendy enjoys long-lasting relationships with her clients by going above and beyond all expectations and providing the utmost in customer service.
Wendy is proud to be a team member of the John R Wood Realtors Residential Division located at 800 5th Avenue South, Suite 200, Naples, FL